Daily journal, 08-16-11

Today I continued research on open government and technology issues,
coming across some interesting advocacy from Phil Ting, an official in
SF, and an ambitious report produced by New York City about their
roadmap for digital (sorry no links in this post, hopefully in the
future). I asked our county tech group to come up with new ideas for
311 on our county website. For example, we could have a 311
livechat… A wiki tool for answers that are knowledge based and a
rating service for service responses by the county, all published

Especially in a time of fiscal crisis, we should focus on making more
efficient use of our existing services.